For a long time, we’ve been using a traditional way of working with media. We have a desk, a computer and the keyboard and mouse as input-devices. We have accepted that the internet is an essential part of our lives and it has become nearly impossible to completely disconnect, even if we would like to.
While web pages today have simple user interfaces with no more than navigation and contact forms, the rise of new technologies and standards will create a demand for more dynamic and customized experiences.
This, inevitably, means more user interface work. So let’s see what you need to remember. Here are 5 heuristics for User Interface Design.
Pair Experience with Expectations
Using a product or any service for the first time, all you need is to learn things in order to get to the grips with it. This learning process can often be quite uncomfortable, particularly in cases when the proposition doesn’t feel familiar.
Matching the series of steps, layout of information as well as the terminology used along the expectations and prior user experiences, decreases the friction and discomfort in learning a new system.
Besides matching the expectation of people by terminology, layout and interactions, it is important for the way in which you use them to be consistent throughout the process. Maintaining consistency can make users learn more quickly and you can do this by re-using in a part of the application their previous experiences from another.
Make novices experts
There is no product, which is so simple that all consumers are automatically the experts. Assure that by default your designs hold a learnability that can turn novices into experts along with every single interaction.
The consumer should feel like they’re in control of the experience all the time, they must constantly feel like achieving something and also be capable of experiencing the results by positive feedback or otherwise feel like they’ve created something.
Control, Trust & Explorability
These “big 3” are the three elements that are fundamentally important to every system. If users feel in hold of the process they are going to be more comfortable in using the system. And, if the user is comfortable & in control they are likely to trust that the system will keep them from making unrecognized or unrecoverable errors or from feeling insane. Trust instigates confidence and with confidence the consumer is free.